Privacy Policy

Effective Date: November 11, 2025

Modern Family Medicine ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and share your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, address, phone number, email address, emergency contacts
• Demographic Information: Date of birth, gender, Social Security number
• Health Information: Medical history, current medications, allergies, test results, treatment records, insurance information
• Appointment Information: Scheduling preferences, visit history
• Communication Preferences: SMS/text message consent, email preferences
• Payment Information: Credit card details, billing information

2. How We Use Your Information

We use your personal information for the following purposes:

• Treatment: To provide, coordinate, and manage your healthcare services
• Payment: To bill you or your insurance company for services rendered
• Healthcare Operations: To improve our services, conduct quality assessments, and train staff
• Appointment Reminders: To send you appointment reminders via phone, email, or SMS
• Communication: To contact you regarding test results, treatment updates, or practice information
• Legal Compliance: To comply with legal and regulatory requirements

3. How We Share Your Information

We may share your personal information with:

• Healthcare Providers: Other physicians, specialists, laboratories, or hospitals involved in your care
• Insurance Companies: Your health insurance provider for billing and payment purposes
• Business Associates: Third-party service providers who assist with practice operations (e.g., billing services, electronic health record systems) who are bound by confidentiality agreements
• Legal Authorities: When required by law, court order, or to protect public health and safety
• Family Members: With your explicit authorization, to those involved in your care or payment for care

We do not sell your personal information to third parties.

4. SMS/Text Messaging Privacy

SMS consent is not shared with third parties or affiliates. When you opt in to receive text messages from Modern Family Medicine, your mobile phone number and consent are used solely for the purpose of sending you appointment reminders, test results, and other healthcare-related communications. We do not share your SMS consent or mobile number with any third parties or affiliates for marketing or other purposes. You may opt out of SMS messages at any time by replying "STOP" to any text message from our practice.

5. Your Privacy Rights

Under HIPAA, you have the right to:

• Access and obtain a copy of your medical records
• Request corrections to your health information
• Request restrictions on how we use or disclose your information
• Receive confidential communications
• Receive a paper copy of our Notice of Privacy Practices
• File a complaint if you believe your privacy rights have been violated

6. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our electronic health records system is encrypted and password-protected, and our staff receives regular privacy and security training.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Modern Family Medicine
Phone: (631) 517-9170
Email: modernfamilymed@gmail.com
Address: 400 West Main St, Suite 350, Babylon, NY 11702

For a complete description of your HIPAA privacy rights, please request our Notice of Privacy Practices at your next visit or contact our office.